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Searching for a HERO

HERO docs works in partnership with Project SEARCH to provide work based placements and support for clients to roll out the new service starting at BARTS Healthcare’s Whipps Cross Hospital.

Enabled City is introducing Health Easy Reading Online documents (HERO docs)—a new solution to an old problem. This software fills NHS providers’ need for a database of high quality, low cost, and re-brandable easy read content that can be shared across multiple platforms.

While the solution is new, the expertise behind HERO docs comes from those who have longstanding experience in the use, curation, or creation of easy read  documents; Enabled City is both a supplier to various NHS organisations and an  employer of people with learning disabilities.

Enabled City’s foundational Values were formed through working with people with learning disabilities to develop the Enabled London leisure resource (2000-2011). During this time, we supplied photographers with learning disabilities to the Valuing People Team in London and the Getting a Life Programme to take pictures at conferences and events. These photographs were then put into reports and contributed to easy read templates for NHS London’s health providers. While many of the advocacy groups and work programmes that we worked with no longer exist, our involvement with them has deeply impacted our company values: we believe that all people have skills and expertise to share. This foundational value has led Enabled City to recognise that people with learning disabilities can use digital technology to become service providers, not just people who use services.

A while ago, I bumped into Debbie Robinson, the former Valuing People Regional Lead for London, at an NHS Employment event and we made plans to have Christmas lunch. I was overwhelmed by the sense of community given to Whipps Cross hospital, part of the Barts Health NHS Trust, by the interns and graduates from the Project SEARCH supported internship programme in operation there.


Debbie formed Kaleidoscope Social Enpterprise Ltd (link to facebook page)  in 2011 to continue her work with people with learning disabilities, including joining forces with Sabre & Associates to support people into employment with Project SEARCH. We are now working in partnership with the Project SEARCH (link to facebook page) team at Whipps Cross, working with one of this years interns during a 10 week placement to support the introduction of the HERO docs service. The placement will start at Whipps Cross hospital with plans to make the support service available to other early adopter clients shortly thereafter.Project Search logo

Our new intern has interests in information technology and IT support, which lend themselves perfectly to helping us get HERO docs embedded within the early adopter sites. In addition to supporting NHS staff use the HERO docs system, our intern will also be available to create taster PhotoRoute maps (Enabled City’s Paralympic way-finding inclusive mapping technology) to the hospital.

Thanks Project SEARCH and @kaleido_scope1!

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